Revyn Voice

Revyn Voice is a real-time voice call with an AI buyer. It is not a scripted role-play with pauses for you to speak: the buyer listens while you talk, interrupts when a real buyer would, and changes its mind when you give it a reason to.

#Starting a call

From the sidebar choose Revyn Voice, or press ⌘K and pick Start a voice call. Then:

1. Pick a scenario. Presets are grouped by stage (cold open, discovery, demo follow-up, negotiation, renewal) and difficulty. Org accounts also see scenarios assigned by a manager and scenarios drafted from the org's own lost deals. See Scenarios and prospects.
2. Pick a prospect, or let Revyn build one. A prospect is the person and company on the other end. For a real deal, choose the deal and the buyer is grounded in research on that company.
3. Choose the direction. Outbound: you dialled, so you open. Inbound: they called, so the buyer opens and you have to find out why.
4. Press Start. Allow the microphone. Headphones help; the buyer hears everything your microphone hears.

#During the call

The call screen is deliberately sparse. What is on it:

• The buyer's read. A small indicator of the buyer's current mood: guarded, curious, engaged, sceptical, ready. It moves as you speak.
• Turn scores. Each of your turns is graded as it lands: discovery, objection handling, momentum. Scores are cumulative, so a bad opening is recoverable.
• Coaching cues. Short prompts when you miss something the scenario expected, such as not asking about timeline before quoting a price. Cues are private to you and are never shown to a manager.
• The knowledge panel. Which documents from your knowledge base the buyer is currently drawing on, so you can see why it just quoted your competitor's price.
• The live transcript. Press C to show or hide captions of both sides as they are spoken.
• The clock. Voice minutes are counted from Start to End.

You can interrupt the buyer at any point by speaking; it stops. It can do the same to you.

#What the buyer can do

The buyer is not a single voice reading lines. Depending on the scenario it can:

• Object, using objections mined from your org's real lost deals where you have them, and industry-standard ones where you do not.
• Stall: ask you to send something over, defer to a colleague, go quiet.
• Put you on hold, with hold music, and come back with a different posture.
• Hand you to a gatekeeper before you reach the decision maker.
• Talk over you when it is losing patience.
• Commit when you have earned it. Commitment is decided by a server-side engine, not by the language model being polite, so it cannot be talked into a yes by charm alone. See Scoring and the debrief.

#Ending the call

Press End call, or let the scenario reach one of its terminals: a booked next step, a clear no, a stall you could not break, a hard time cap, or a hang-up. Every terminal is graded; a clean "no" you handled well scores better than a mushy "maybe" you did not.

#The debrief

Opens automatically when the call ends; also available later from your past calls in Revyn Voice. It contains the turn where the call was decided, per-dimension scores, framework scoring against MEDDPICC, the annotated transcript, and the recording. Ask Revyn can read every debrief you own.

#Audio and quality

• Use headphones. Without them, the buyer may hear itself and respond to its own voice.
• A wired or stable Wi-Fi connection matters more than bandwidth; the call uses very little data but is sensitive to jitter.
• If the buyer keeps cutting you off mid-sentence, slow your pauses slightly; if it waits too long, speak with a little more finality at the end of a thought. Turn-taking is tuned to a "medium" eagerness that suits most speakers.
• Chrome, Edge and Safari on desktop are supported. Mobile Safari works but is not the best place for a practice call.

#Languages

Revyn Voice practises in English on every plan. On Growth (India) and Elite, an org or individual can switch to a bilingual engine that mirrors the language you speak. See Multilingual practice.

#Minutes

Voice minutes are a per-seat monthly allowance. See Plans and billing for the numbers and how top-ups work.