Does Revyn re-upload my Gong recordings?

No. Calls are referenced in place and read when they are scored, so your recordings stay in Gong and are not duplicated.

How are real calls scored against practice?

With the same engine and the same rubric, turn by turn, so a rep's real calls and their practice sit on one scale instead of two.

Three read scopes — basic call data, transcripts and extensive call detail. No write scope is requested.

Score the calls your reps already recorded — referenced in place, never re-uploaded.

Recorded callsListed with their metadata, and referenced in place — Revyn does not copy the media.
TranscriptsRead per call and scored turn by turn, like a practice call.

Nothing. This connector reads Gong and writes nothing back to it.

Read-only. Revyn adds nothing to Gong — no scores, no notes, no calls.
Calls are referenced, not copied. A call deleted in Gong stops being readable in Revyn.

Does Revyn re-upload my Gong recordings?: No. Calls are referenced in place and read when they are scored, so your recordings stay in Gong and are not duplicated.
How are real calls scored against practice?: With the same engine and the same rubric, turn by turn, so a rep's real calls and their practice sit on one scale instead of two.
What Gong permissions does Revyn request?: Three read scopes — basic call data, transcripts and extensive call detail. No write scope is requested.

Connect Gong in about a minute.

OAuth, requesting three read scopes: basic call data, transcripts, and extensive call detail. The per-customer API host comes back with the token.